Automation
Thanks to the digital age, there are a large number of automation tools that can be used in the digital transformation of your business—some you may be familiar with, others you may not. When we take on a client, we bring our wide knowledge of automation tools to the table so we can help you choose the tools that will work best for you.
These include Data Analytics Tools, Robotic Desktop Automation, Robotic Process Automation, Infrastructure Automation, Integration Tools, Digital Assistants, and Cognitive Computing.
The suitability of these tools for a business depends on the structure, schedule and needs of that business. Rather than throw money at every tool available, we evaluate these aspects of your business and help you choose only the tools that will benefit you, then we teach you why these tools benefit you and how to use them for years to come. For a better idea of how each of these automation tools work, click on the tiles below.
Data Analytics Tools
Robotic Desktop Automation
Robotic Process Automation
Infrastructure Automation
Integration Tools
Digital Assistants
Data Analytics and Visualisation Tools
Data analytics tools are tools that examine data sets to gain useful insights and conclusions about said datasets. The visualisation aspect of these tools puts the data into visual form, like charts, graphs, lists, maps and so on. Hence, data analytics and visualisation tools structure data, like number of sales, inventory turnover, etc., into easy-to-follow information for you and the employees of your business.
There are many, many data analytics and visualisation tools out there, so it’s not a surprise that you may not know which one is best for you and your business—this is where we come in. We have years of experience with these tools, and after getting to know you and your business, we’ll be able to identify which tool(s) will work best for you. Not only will we help you install and set up any new tools, but we’ll also teach you how to use them to their maximum capacity so you can get the most out of them.
Electronic Document and Records Management System
An Electronic Document and Records Management System (EDRMS) is a system that integrates document management and records management technologies to manage digital information like email, word-processed documents, scanned documents, images, spreadsheets and so on. The system can also manage paper records and physical objects, turning them digital where necessary. An EDRMS uses desktop access to make information available across an organisation on a controlled basis, making it both secure and functional. It also reduces the need for shared and network drives, so all your documents and records are in an easy-to-find place for you and your employees.
An EDRMS can be a wonderful tool to increase the efficiency and profitability of your business, but it’s important to choose the right one. Thanks to our many years of experience, we know certain EDRMSs suit particular businesses better than others, and we can help you find the best one for you. We will also help you set it up and teach you how to use it to its maximum capacity so you get the most out of it.
Robotic Desktop Automation
Robotic Desktop Automation (RDA) is an automation tool part of a larger group used by enterprises to improve processes and workflows. It’s a great place to start for organisations just beginning to undergo digital transformation because it’s scaled down for a single user. RDA tools are installed onto one computer to aid the user in performing tasks like file transfers, Excel automation, generating reports and data scraping. It optimises employee operations by simplifying, automating and integrating the business’s technologies and processes, specifically the often tedious, manual day-to-day tasks and activities.
There are many different RDA services and products out there today, and we have the expertise to know which ones will work best for you, at whatever stage of digital transformation you and your business are at. Not only will you get the usual benefits of incorporating RDA into your organisation (increased output, high return on investment, greater efficiency and improved service delivery), but you will also have our dedicated staff to teach you the ins and outs of your technology so you can get the most out of it.
Infrastructure Automation
There are a vast number of infrastructure automation tools in the digital transformation market at the moment, but what exactly do these tools do? Infrastructure automation technology simplifies IT operations by reducing the required human interaction with IT systems. It does so by creating scripts or functions (which are commands executed by the infrastructure automation tool) to do a person’s work for them. These tools can be used to automate the control of hardware and software, networking, operating systems and data storage, freeing up employees to do the more creative, rewarding work that just can’t be done by technology.
As infrastructure automation tools often work with existing technology, like cloud storage systems, choosing the right infrastructure automation tool for you may be tricky if you have no experience in digital transformation. This is where we come in. With decades of experience and a sound knowledge of the market, including new and anticipated products, we can analyse your business and help you choose the right tool for you, one that works with your current infrastructure to help you get the best out of what you’ve already got. Better yet, we go through exactly how to use it with you, so you’re not left paging through the manual whenever you come across something new.
Integration Tools
Integration tools are often designed with many different purposes in mind—for example, manual and middleware data integration tools focus on connecting data from a wide range of sources, while application-based integration enables apps designed by multiple companies to work together. Integration technology can also create a system that utilises multiple devices, like computers, smartphones, etc., which is why they are such useful tools in the digital transformation of businesses.
A crucial part of digital transformation’s success, the priciest or most extensive integration tools won’t always be the best for you and your business. With our expertise in both digital transformation and the current market, we will analyse your business, assessing its particular needs and matching it to the best integration tool(s) that fit those needs. We also teach you the ins and outs of the tools we set up for you, so you and your employees can get the most out of them and your business can thrive.
Digital Assistants
Digital assistants, sometimes known as virtual assistants or predictive chatbots, are computer programs that can understand and complete electronic tasks. Often voice-activated software, digital assistants can respond to a user’s verbal command to complete a range of functions on behalf of the user, like pulling up programs or apps, recording conversations, saving images, etc. Popular digital assistants you might have heard of or even used are Apple’s Siri and Amazon’s Alexa.
Digital assistants can be a great asset for a business, but not all of them may be the right fit. With our many decades of experience, we have both the skills to assess your business and identify what it needs, and the knowledge base to choose the digital assistant that will best fit you and your business. Then we teach you all the features of the technology so you can use it to its maximum capacity, increasing operational efficiency and your return on investment.
